Data protection policy

                                     Effective Date: 1 June 2025                          

 T3C Limited and/or its affiliates and  entities (collectively “T3C”, “we” or “us”) value your security and  privacy. As such, it is the policy of T3C to respect the privacy of our  T3C website services. In accordance with our terms of use, T3C collects  information about you when you use or access our websites, use T3C email addresses for contact purposes, or avail of other web-based products,  information or services, as well as through other interactions and  communications you have with us.

This online data protection policy (the “Policy") sets out the basis on  which any information, including any personal data, we collect from you, or you provide to us, will be processed by T3C. Each time you access or use the Website Services or provide us with information, by doing so  you acknowledge the practices described in this Policy. For use of  specific services, you may be asked to opt-in to our use of the  information you submit there. Your rights described herein apply in  these instances as well.

1. Scope and application

This Policy applies to persons anywhere in the world who access or use T3C’s Website Services.

2. Collection of Information

Information you give us

This is personal data you give us by  providing information or filling in forms on the Website or any  T3C-owned Website Services, or by corresponding with us (for example, by telephone, e-mail or any other digital or electronic form). It includes for example information you provide when you register using the  T3C-provided online portal and when you report a problem with the  Website, or any of our Website Services. If you contact us, we will keep at least an electronic record of such correspondence, including  personal information shared at that time, in order to reply or process  it as per your request. The personal information you give us may include your name, address, e-mail address and phone number, certain device  information, username, password, residential building, work address,  photograph, and other registration information you choose to provide  (“Personal Information” or “Personal Data”).

The Website Services collects and processes Personal Data for specific,  lawful purposes only, or for the performance of tasks carried out in  your interests or the interests of T3C.

The Website Services are not targeted, intended, or expected to be of use  to children. Apart from providing information for specific services or  purposes, as directed by the T3C processes, user-provided contributions  of content or contact information regarding or about children are  expressly prohibited.

Information we collect about you and your device

Each time you use our Website Services, we may and often will automatically collect the following information:

 - Technical information, including the type of mobile device you use, a  unique device identifier (for example, mobile network information, your  mobile operating system, the type of mobile browser you use, device  token, device type, time zone setting (“Device Information”).

- Details of your use of our Website Services including, but not limited  to traffic data, weblogs and other communication data, and the resources that you access (“Log Information”).

- Location information if the Website Services uses GPS technology to  determine your current location. If you wish to use the particular  feature, you may be asked to opt-in to your data being used for this  purpose.

If you do not wish to share certain data with us or do not want us to  use / share it for certain purposes (to the extent possible, in  accordance with applicable laws and information in this notice), you can alter your preferences at any time. Where applicable, please check with your device provider's instructions for further information about how  to do this.

3. Use of Personal Data

We may use Personal Data which you provide to us, or we collect from you to:

- Provide, maintain, and improve our Website Services, including, for  example, to facilitate payments, send receipts, provide products and  services you request (and send related information about them), develop  new features that will enhance your user experience and our efficiency,  provide customer support to Users, authenticate users, and send  administrative messages, whether information-only or required by  applicable law;

- Perform internal regulatory, administrative and operational  requirements, including, for example, to prevent fraud or abuse of our  Website Services; to troubleshoot software bugs and operational  problems; to conduct data analysis, testing, and research; to ensure you and T3C are complying with internal or external legal requirements,  including those that necessitate use of digital systems; and to monitor  and analyze usage and activity trends;

- Send you communications we think will be of interest to you based on  your previous interactions with us, including information about  products, services, promotions, news, and T3C events, where according to any other applicable laws; and to process contests, sweepstakes, or  other promotional entries and fulfil any related awards;

- Notify you about changes to this Policy, or our Website Services;

- Allow you to participate in any interactive features of our Website Services;

- Keep our Website Services safe and secure; or

- Personalize and improve the Website Services, including to provide or  recommend features, content, social connections, referrals, and  advertisements, in accordance with your preferences, to the extent  permissible by law.

4. Processing, Storage and Transfer of Personal Data

We will take all steps reasonably necessary to ensure your data is  processed fairly and lawfully, in accordance with the applicable laws  and this Policy. By submitting your Personal Data (including Log,  Device), we expect you to understand that such transfer, storing or  processing in order for T3C to perform its general functions is  necessary and will be done in a proportionate, lawful manner, including, but not limited to, responding to enquiries you raise via Website  Services and maintaining contacts for future informational or  promotional activities. Unless otherwise notified, T3C does not  ordinarily rely solely on automated decision making when processing your Personal Data.

To preserve the integrity of our databases, to carry out ongoing Website Services on behalf of all Users, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Data submitted by Users for a reasonable length of  time unless otherwise prescribed by applicable law.

T3C is not responsible for the accuracy of the information you provide  and will modify or update your Personal Data in our databases when you  provide updated information or ad hoc upon your request, as further  outlined below. We will erase or put beyond active use your Personal  Data upon request, unless we are required to retain it in accordance  with T3C or other applicable laws or to perform agreed services, in  which case, we align with applicable principles, such as purpose  specification and data minimization.

If it is not disproportionate or prejudicial, and required beyond this policy’s notices, we’ll contact you to let you know we are processing your personal information.

By accessing or using the Website Services to which this Policy applies, we can reasonably expect that you understand that all information  submitted by you through the Website Services or otherwise to T3C may be used by T3C to support these processing operations, in accordance with  applicable laws and its policies.

5. Sharing of Personal Data

We may share Personal Data that we collect about you as described in  this Policy or as described at the time of collection or sharing,  including as follows:

Through Our Website Services

We may share your Personal Data:

- With third parties to provide you a service you requested through a  partnership or promotional offering made by a third party or us; or

- With third parties with whom you choose to let us share your Personal Data,  for example, other apps or websites that integrate with our Website  Services, or those with an API or Service with which we integrate.

Other Types of Data Sharing

We may share your Personal Data:

- With T3C subsidiaries and affiliated entities, to the extent permissible by law;

- With vendors, consultants, marketing and advertising partners, and other service providers who need access to such Personal Data to carry out  work on our behalf or to perform a contract we enter into with them;

- If we otherwise notify you and you provide your affirmative opt-in to share your data, where needed;

- In response to a request for information by a competent authority or  government entities if we determine that such disclosure is in  accordance with, or is otherwise required by any applicable law,  regulation, or legal process;

- With law enforcement officials, government entities or authorities, or other third parties as required by applicable law;

- With third parties in connection with, or during negotiations of, any  merger, sale of company assets, consolidation or restructuring,  financing, or acquisition of all or a portion of our business by or into another company; or

- With third parties in an aggregated and/or anonymized or pseudonymized form that cannot reasonably be used to identify you

Government Data Sharing

In some circumstances we are legally obliged to share information with  public authorities or law enforcement. For example, we may be required  to provide information related to a court order or where we must  cooperate with other supervisory authorities in handling complaints or  investigations.

We might also share information with other regulatory bodies in order to further their, or our, objectives. In any scenario, we’ll satisfy  ourselves that we have a lawful basis on which to share the information, document our decision making, and satisfy ourselves that we have a  legal basis on which to share the information.

We may also share information in the event of the non-payment of a  monetary penalty or fine. If the debt remains outstanding after the  specified timeframe for payment, no payment plan is in place or an  agreed payment plan is not being adhered to, we may initiate formal  proceedings to recover the full amount of the unpaid penalty.

As a result, the relevant T3C registrar or commissioner will share  Personal Data with the litigation and recovery specialists it instructs  in order for them to identify assets and undertake recovery action  through the courts.

All sharing of Personal Data aligns to the extent possible with the T3C  Government Data Sharing Policy, which is an internal T3C policy that  governs fair and lawful sharing of Personal Data requested by government entities within the UAE and elsewhere.

6. Your Rights and Choices

Marketing and Preferences

T3C supports Users’ legal rights to opt-in or subsequently opt-out of  receiving communications from us and our partners. You have the option  to ask us not to process your Personal Data for marketing purposes and  to remove it from our database, to not receive future communications or  to no longer receive our App or Website Services.

You may change your preferences at any time.

Please note that we may continue to send you transactional or  service-related e-mails despite your desire to not receive promotional  or marketing e-mail messages. Additionally, please note that if you  elect to opt-out of or unsubscribe from receiving promotional or other  similar e-mails or messaging from one of our Website Services you may  continue to receive promotional emails from our other websites,  providers, or other non-affiliated marketers whose services you may have accessed via the T3C Website Services.

Finally, while we may remove your individual contact information from  our professional contacts database, please be aware that if such  information is in a different, third party's marketing directory through your request or election, you will need to request removal with such  third party directly.

Access to and Correction of Your Personal Information

You have the right to access information held about you. Your right of  access can be exercised for any reason, at any time, in accordance with  applicable laws.

You have the right to ask us to rectify information you think is  inaccurate. You also have the right to ask us to complete information  you think is incomplete.

You may also request that we restrict the processing of, erase, transfer the information you gave us from one organization to another, or  otherwise process your Personal Data in line with the relevant articles  providing for such rights set out in the applicable laws.

Any access request generally comes at no cost to you, and we must  respond within one month unless provided otherwise by the applicable  laws. We may, where permissible, impose a reasonable fee to meet any  extraordinary administrative costs in providing you with details of the  information we hold about you.

When you contact us about a potential Personal Data error or query, we  will endeavor to confirm or verify the information in question, then  correct verified inaccuracies and respond to the original inquiry. We  will endeavor to send a correction notice to businesses or others whom  we know to have received the inaccurate data, where required and / or  appropriate. However, some third parties and third-party sites may  continue to process inaccurate data about you until their databases and  display of data are refreshed in accordance with their update schedules, or until you contact them personally to ensure the correction is made  in their own files.

We may not discriminate against you for exercising your rights by  denying services or changing prices or quality of service, unless  reasonable to do so in general, as objectively determined, and  applicable to all individuals offered or receiving such benefits.

The T3C Data Subject Access and Requests policy is available for your  review, and you may contact us at info@t3c.ae for the same.

7. Security Precautions

T3C makes every effort to ensure that your Personal Data is secure on  its system. T3C has staff dedicated to maintaining our data protection  and security policies, periodically reviewing them and making sure that  T3C employees are aware of our data protection and security practices.  Unfortunately, no data transmission over the internet can be guaranteed  to be 100 per cent secure. As a result, T3C cannot warrant or guarantee  the security of any Personal Data you transmit to us, and you do so at  your own risk.

T3C has established policies and procedures for securely managing  information and protecting Personal Data against unauthorized access. We continually assess our data privacy, information management and  security practices. We do this in the following ways:

- Establishing policies and procedures for securely managing information;

- Limiting employee access to viewing only necessary information in order to perform his or her duties;

- Protecting against unauthorized access to Personal Data by using data  encryption, authentication and virus detection technology, as required;

- Requiring service providers with whom we do business to comply with relevant data privacy legal and regulatory requirements;

- Monitoring our websites through recognized online privacy and security organizations;

- Engaging in regular third-party audits of our policies and practices; and

- Conducting background checks on employees and providing training to our employees.

If you have any further questions about our security and processing  activities, please contact us or refer to our terms of use. To the  extent permitted by applicable law, T3C expressly disclaims any  liability that may arise should any other third parties obtain the  Personal Data you submit through fraud or otherwise where it is no fault of T3C.

8. Cookies

A cookie is a small text file that is unique to the web browser on your  computer or mobile device, which is used to retain user preferences, and enhance browsing experience ("Cookie"). T3C uses Cookies to track  overall site usage and enables us to provide a better user experience.  We do not use Cookies to “see” other data on your computer or determine  your email address.

Types of cookies we drop, and the information collected using them include, but are not necessarily limited to:

​Essential

Google Tag Manager: helps make tag management simple, easy and reliable  by allowing marketers and webmasters to deploy website tags all in one  place.

Site Analytics

Google Analytics: gives website owners the digital analytics tools needed to analyze data from all touchpoints in one place, for a deeper understanding of the customer experience.

Customer Interaction

Salesforce Chat Solution: lets the website owners chat with customers and give them real-time support.

Advertising

- DoubleClick: a subsidiary of Google that develops and provides internet ad serving services.

- Twitter advertising: enables website owners to track and measure the  actions users take after viewing or engaging with ads on Twitter.

- Facebook advertising: lets website owners measure, optimize and build audiences for advertising campaigns.

- LinkedIn analytics: enables website owners to promote their company updates to targeted audiences on desktop, mobile, and tablet.

Most browsers accept and maintain Cookies by default. The T3C requires  that T3C entities set such collection methods to collect the bare  minimum, necessary cookies in order to operate the relevant website or  app. Check the ‘Help’ or ‘Settings’ menu of your browser to learn how to change your Cookie preferences. You can choose to alter Cookies  settings related to the use of our Website Services, but this may limit  your ability to access certain areas of the Website.

Alternatively, you may wish to visit an independent source of  information, www.aboutcookies.org, which contains comprehensive  information on how to alter settings or delete Cookies from your  computer as well as more general information about Cookies. For  information on how to do this on the browser of your mobile phone, you  will need to refer to your handset manual or network operator for  advice.

9. External Links

The Website and the App may contain links to other websites on the  Internet that are owned and operated by third parties (the "External  Sites"). These links are provided solely as a convenience to you and not as an endorsement by T3C of the contents or reliability of such  External Sites. You acknowledge that T3C is not responsible for the  availability of, or the information and contents of any External Site.  You should contact the site administrator or webmaster for those  External Sites if you have any concerns regarding such links or the  content located on such External Sites.

If you decide to access the linked third-party websites, you do so at  your own risk. T3C does not accept liability, and shall not be liable to you for any loss or damage arising from or as a result of your acting  upon the contents of another website to which you may link from the  Website Services.

10. T3C Buildings Security and Contents

Building security records containing sign in and sign out information  collected at the time of visiting and departing a T3C-owned building  will be maintained in accordance with this Policy.

To the extent permitted by applicable law, T3C is not responsible for  any contents, whether or not they contain Personal Data or other  business information, that remain after you leave or vacate a T3C  property. Having given proper notice to tenants vacating T3C buildings  or property and upon expiration of such notice, T3C may remove any  remaining tenant property, including contents, materials or information  at its sole discretion and your liability.

Buildings within the T3C free zone that are not owned and operated by  the T3C Authority, or its subsidiaries are not bound by this Policy, but management of third-party buildings must in any case comply with the  law as it applies generally in the T3C.

11. Changes to this Policy

We may change this Policy from time to time and without notice. If we  make significant changes in the way we treat your Personal Data, or to  the Policy, we will endeavor to provide you notice through the Website  Services or by some other means, such as email. Your continued use of  the Website Services after such notice constitutes your understanding of the changes. We encourage you to periodically review this Policy for  the latest information on our privacy practices. We provide links to it  through:

- The Website Services

- Referencing it in our Terms of Use

- Incorporating it into our contracts, agreements, and other documents as necessary or appropriate

T3C has appointed a Data Protection Officer in accordance with law. He  may be contacted using the above address or telephone number, or via  email at info@t3c.ae.

Contact Us

If you have any questions, comments and requests related to this Policy,  or if you have any complaints related to how T3C processes your personal data, please contact the Commissioner of Data Protection’s Office at:

T3C Limited

VD - First Floor Incubator Building Masdar City, Abu Dhabi, United Arab Emirates

+971 50 6466599  

info@t3c.ae